We obtain information about you in the following ways:
Information you give us directly
For example, we may obtain information about you when you, supply goods and services, purchase products and services or contact us.
Information you give us indirectly
Your information may be shared with us by third parties, which might include:
When you visit this website
We, like many organisations, automatically collect the following information:
When you interact with us on social media platforms such as YouTube, Twitter and LinkedIn we may obtain information about you (for example, when you share a post or publicly tag us in an event photo). The information we receive will depend on the privacy preferences you have set on those types of platforms.
We collect Personal Data from you when you submit web forms or interact with our websites, for example requesting a demonstration, signing up for a webinar, or requesting customer support.
The personal information we collect, store and use might include:
We may use your information for a range of different purposes, which may include:
We do not sell or rent your information to third parties.
We do not share your information with third parties for marketing purposes.
However, we may disclose your information to third parties to achieve the other purposes set out in this policy. These third parties may include:
Data protection law requires us to rely on one or more lawful grounds to process your personal information. We consider the following grounds to be relevant:
Where you have provided specific consent to us using your personal information in a certain way, such as to send you email, text and/or telephone communications.
Performance of a contract
Where we are entering into a contract with you or performing our obligations under it.
Where necessary so that we can comply with a legal or regulatory obligation to which we are subject.
Where it is necessary to protect life or health.
Where it is reasonably necessary to achieve our or others’ legitimate interests (if what the information is used for is fair and does not duly impact your rights).
We consider our legitimate interests to include:
When we legitimately process your personal information in this way, we consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. We will not use your personal information where our interests are overridden by the impact on you, for example, where use would be excessively intrusive (unless, for instance, we are otherwise required or permitted to by law).
When we use sensitive personal information, we require an additional legal basis to do so under data protection laws, so will either do so based on your explicit consent or another route available to us at law (for example, if we need to process it for employment, social security or social protection purposes, your vital interests, or, in some cases, if it is in the public interest for us to do so).
We may use your contact details to provide you with information about our products and services, if we think it may be of interest to you.
Email / Text / Phone
We will only send you non-transactional communications by email, text and telephone if you have explicitly provided your prior consent. You may opt out of our marketing communications at any time by updating your preferences via the link in our emails.
We may send you marketing communications by post unless you have told us that you would prefer not to hear from us.
You have a choice about whether you wish to receive information from us. If you do not want to receive direct marketing communications from us about our products and services, then you can select your choices by updating your preferences.
We’re committed to putting you in control of your data so you’re free to change your marketing preferences (including to tell us that you don’t want to be contacted for marketing purposes) at any time by contacting us by email: DPO@humandatasciences.com or by post: Data Protection Officer, Human Data Sciences, 24 Wordsworth Avenue, Cardiff, CF24 3FR.
We will not use your personal information for marketing purposes if you have indicated that you do not wish to be contacted and will retain your details on a suppression list to help ensure that we do not continue to contact you.
We may need to contact you for administrative purposes.
Under UK data protection law, you have certain rights over the personal information that we hold about you. Here is a summary of the rights that we think apply:
Right of access
You have a right to request access to the personal data that we hold about you. You also have the right to request a copy of the information we hold about you, and we will provide you with this unless legal exceptions apply.
If you want to access your information, please send a description of the information you want to see and proof of your identity by post to the address provided below.
Right to have your inaccurate personal information corrected
You have the right to have inaccurate or incomplete information we hold about you corrected. The accuracy of your information is important to us so we’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or if you believe any of the other information we hold is inaccurate or out of date, please log into the website (members) or contact us via by email: DPO@humandatasciences.com, or by post: Data Protection Officer, Human Data Sciences, 24 Wordsworth Avenue, Cardiff, CF24 3FR.
Right to restrict use
You have a right to ask us to restrict the processing of some or all your personal information if there is a disagreement about its accuracy or we’re not lawfully allowed to use it.
Right of erasure
You may ask us to delete some or all your personal information and in certain cases, and subject to certain exceptions; we will do so as far as we are required to. In many cases, we will anonymise that information, rather than delete it.
Right for your personal information to be portable
If we are processing your personal information (1) based on your consent, or to enter into or carry out a contract with you, and (2) the processing is being done by automated means, you may ask us to provide it to you or another service provider in a machine-readable format.
Right to object
You have the right to object to processing where we use your personal information (1) based on legitimate interests, (2) for direct marketing or (3) for statistical/research purposes.
If you want to exercise any of the above rights, please email us at DPO@humandatasciences.com or write to us at Human Data Sciences, 24 Wordsworth Avenue, Cardiff, CF24 3FR.
We may be required to ask for further information and/or evidence of identity. We will endeavour to respond fully to all requests within one month of receipt of your request, however if we are unable to do so we will contact you with reasons for the delay.
Please note that exceptions apply to a number of these rights, and not all rights will be applicable in all circumstances. For more details we recommend you consult the guidance published by the UK’s Information Commissioner’s Office, https://ico.org.uk/
When you give us personal information, we take steps to ensure that appropriate technical and organisational controls are in place to protect it.
We use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To take advantage of these online services, you must use an SSL-enabled browser. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet.
When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
They can be used to record your key interactions with a website such as how long you spend on a webpage, what links you click, and which browser and device you use.
We do not explicitly use any cookies ourselves for the operation of the website other than as session cookies for managing logged in sessions. We do, however, use Google Analytics which does use small unobtrusive cookies.
The other third-party cookie on our website relates to sharing content via Linked and Twitter.
By the continued use of this website without making changes to your cookie settings in your browser, we assume you are providing your consent.
Our website may contain links to other websites run by other organisations. This policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our website.
Changes to this policy
Any changes we may make to this policy in the future will be posted on this website so please check this page occasionally to ensure that you’re happy with any changes. If we make any significant changes, we’ll make this clear on this website.
Review of this Policy
We keep this policy under regular review. This policy was last updated in July 2022.
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